Through his work as a consultant, writer and seminar leader, Steve Crescenzo has helped thousands of communicators improve their print and electronic communication efforts.
He heads Crescenzo Communications, a full-service consulting firm specializing in employee communications. Recognized as one of the nation’s true experts in employee publications.
He has also taught seminars at IABC’s 2001, 2002, 2003, and 2004
International Conferences as well as at numerous IABC chapter and
district events throughout America and Europe.
His recent consulting and in-house seminar clients include Lockheed Martin, Siemens, McDonalds, Boeing, Allstate, Alabama Gas Company, Intel, Ohio State University, and Philips Electronics.
E-mail Steve at steve@crescenzocomm.com.
Besides, he never answers the phone.
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Feels like Total Recall. Er, Philip K Dick?
Actually, with Steve's example it's a bit scary --- standing at the urinal...
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Comments (8)
Me, I hate dealing with communications the most. I mean, my best friend works in communications, and I don't even hold it against her, but boy can those communication geeks talk.
They talk about the best way to communicate this and the best way to communicate that and they talk talk talk about TALKING. It truly is exhausting trying to keep up! And then, then you have to worry about what your nonverbals are saying. Because if you give a communications person bad nonverbals, they will actually change their talking strategy. That's right, they have a talking strategy or speaking strategy. And they have no problem telling you that you're strategy is wrong. Because then they get to hear themselves talk some more.
And I hope you are taking this all in good fun, because what do I know? I'm just an IT geek - too busy building stuff to worry about what I'm saying.
Posted by Rebecca Crum | October 13, 2004 11:19 AM
Posted on October 13, 2004 11:19
It's got to be Legal. You can't ask them to review a single sentence without having them blow it into five paragraphs of nonsensical jibberish, risking legal action from irate employees who couldn't understand what you were trying to clarify.
Posted by Withheld in Fear! | October 20, 2004 11:44 AM
Posted on October 20, 2004 11:44
I completely agree with Chris. Hands down, HR. I think it's easier to get a bill passed through Congress than to get a communication passed through HR.
Posted by Shari Spiewak | October 22, 2004 10:41 AM
Posted on October 22, 2004 10:41
DATE: 10/15/2004 10:60:4P PM
Touche, Rebecca!!! Very well done. We should get together and noverbally talk about building IT infrastructures. Steve
Posted by Steve Crescenzo | October 16, 2006 4:30 PM
Posted on October 16, 2006 16:30
DATE: 10/19/2004 41:62:6P PM
My week's Hit List belongs to an administrative assistant.
We were already delayed going to press when a Senior Exec wanted to review our layout -- again. Despite the nicely worded request for a FAST RESPONSE, he and his two administrative assistants went to a Fall Festival being thrown in their building. After more e-mails and calls... NOTHING. I wrote, "If I don't hear from you by 5:30, I'll assume you are happy with this layout, since it follows all of your specifications." No answer. So I released it, knowing it was a gamble. A few days later, he wrote back. He loved it, and had no changes, but admin #2 never delivered the message! She still hasn't.
Most of the time, admins are wonderful. But some just make you wonder.
Posted by Carmen Ramson-Herzing | October 16, 2006 4:30 PM
Posted on October 16, 2006 16:30
DATE: 10/19/2004 80:92:8A PM
Pound for pound, I'd have to go with HR. The need to get every single HR employee's opinion and approval on copy adds weeks to the production cycle, and usually results in watered-down content.
Posted by Chris Baiocchi | October 16, 2006 4:30 PM
Posted on October 16, 2006 16:30
DATE: 10/21/2004 11:32:6A PM
Dear Withheld in Fear:
One of my favorite stories EVER in the organizational press was when an editor actually took one of those gibberishy letters from legal that went out to all employees, ran a photo of the letter in the employee publication, highlighted all the stupid legalese . . . . and then wrote an article titled something like, "What this all really means," where she did her best to translate the lawyerspeak.
Wonderful!!
Steve
Posted by Steve Crescenzo | October 16, 2006 4:30 PM
Posted on October 16, 2006 16:30
It's a toss up between MIS and something they call "Corporate Planning" here. The top guy there is the CEO's lackey and lately he's been wanting to read EVERY article in the internal pub I do. In addition to being a lackey, he appearantly thinks he's a great editor too...
As far as MIS is concerned, they own our Intranet which is so useless I am just dying to do a survey asking "Do you use the Intranet?" to see the pisspoor results. (except Corporate Planning might not let me!)
Posted by Lola | May 30, 2007 5:26 PM
Posted on May 30, 2007 17:26