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Bonus tips for The Crescenzo Method of Six Sigma

Yesterday, I revealed the basic premise of the 'Crescenzo Method' for using Six Sigma, which can be summed up in five words: 'Bullshit Your Way Through It.'

Once you start using my method, things will change dramatically for you in your career.

And to go along with yesterday's basic strategy, here are two bonus tips:

1) Try to combine the three terms I talked about yesterday—Root Cause Analysis, Permanent Corrective Action, and Problem Solving Tracking Sheet—as much as possible, because they are very impressive when used together.

2) Never refer to the full phrase if you can help it. Always use the acronyms. That way, there is less of a chance that someone will understand you. And, it gives you a chance to establish yourself as an expert and the other person as a doofus.

Let's say, for example, that you got drunk last week and forgot to send out the employee publication. A senior manager, whose picture was going to be on page one in an exciting grip-and-grin shot, is upset, and comes to see you.

Unfortunately for this senior manager, he has not taken the Six Sigma training, and is wholly unfamiliar with The Crescenzo Method.

Manager: 'What the hell happened to the publication, Murray?'

You: 'Mort, I've got a Six Sigma team drilling down to get to the RCA. Once we uncover it, we'll have several PCA options, and we've already implemented a PSTS in order to make sure we don't have a repeat occurrence.'

Manager: What? What's that you say? PRSA? PST? ACLU? What are you talking about?

You (in a sneering, superior tone): RCA, Mort? Root . . .Cause . . . Analysis, Mort? Hello? Six Sigma? Please tell me you've taken the training, Mort.'

At which point, Mort will no doubt slink out of the room, tail between his legs.

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This page contains a single entry from the blog posted on February 17, 2005 10:54 AM .

The previous post in this blog was Six Sigma ... For Dummies .

The next post in this blog is Shameless plug of the week .

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About Steve

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Through his work as a consultant, writer and seminar leader, Steve Crescenzo has helped thousands of communicators improve their print and electronic communication efforts.

He heads Crescenzo Communications, a full-service consulting firm specializing in employee communications. Recognized as one of the nation’s true experts in employee publications.

He has also taught seminars at IABC’s 2001, 2002, 2003, and 2004 International Conferences as well as at numerous IABC chapter and district events throughout America and Europe.

His recent consulting and in-house seminar clients include Lockheed Martin, Siemens, McDonalds, Boeing, Allstate, Alabama Gas Company, Intel, Ohio State University, and Philips Electronics.

E-mail Steve at steve@crescenzocomm.com. Besides, he never answers the phone.

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