Imagine writing this letter—you’d probably be grumbling about that inept human resources department.
Among the 1,400 employees that Microsoft laid off last month, some of them received too much in severance pay, blog TechCrunch reported. Microsoft wanted that money back, so it sent a letter to these employees. Here's the opening paragraph, accompanied by a typical employee's reaction.
Dear [unlucky S.O.B.],
"This letter is to inform you that …
You’re giving me my job back—with a raise!
"… An inadvertent administrative error occurred that resulted in …
Me being fired. Got it. I understand. When do I return to work?
"… an overpayment in severance pay by Microsoft. We ask that you repay …
What the f***?
"… the overpayment and sincerely apologize for any inconvenience to you.”
Oh you sincerely apologize … [string of obscenities]. That’s it: I’m finally switching to Apple.
Microsoft gave these employees, who received the letter last Wednesday, 14 days to pay them back. However, on Monday afternoon it reversed the decision. The former employees can keep the extra cash.
"This was a mistake on our part," a Microsoft spokesman said Monday. "We should have handled this situation in a more thoughtful manner."
TechCrunch blamed human resources for the error.
“Given that it was Microsoft HR that screwed this up in the first place, you’d think they’d at least include the calculations they made and point out where the error took place,” Jason Kincaid wrote on TechCrunch.
I'm surprised the communicator didn't take the fall for this one.