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Me, Twitter and Work: It’s Complicated

I have a small handful of followers on Twitter—a few friends, some business contacts and adult site spammers. This is largely because I have not invested much time to my account. If someone follows me, I think, “Cool,” anticipating the day when I decide to do something with it.

That day has yet to arrive.

Professionally, Twitter is a great communication tool for your hospital. Sherman Health has done a few successful events through Twitter. We have more than 3,300 followers.

But with my own Twitter account, I don't know how to draw the line between my professional and personal life. If I were to follow a hysterical, inappropriately titled feed, would my followers be offended? What if a colleague doesn't like my tweets?

I just want to learn how to draw the line. Maybe it's time I ask the "Twittersphere" (whatever that means) for help with some of these questions.

What do you suggest I do? I'm still not sold on the idea, but let me know @joshmccolough.

Comments (3)

Rich:

Josh,

What would happen if a colleague didn't like what you said at work? Would you stop talking?

Your issue comes up more and more now, we're moving into the age of brandividuals. Let's hope that you're the same great, smart, funny guy you are professionally that you are personally.

If you're not, maybe that's the issue, not social media.

Rich

Scott Ragan:

I feel your pain. I'm a bit stymied myself regarding my desire to post personal rants or even weekend activities on my Twitter account and the repercussions from my employer or professional network.

So, thus far I've limited posts primarily to promotional comments regarding my organization. I tweeted about my first pheresis donation here at our hospital, and it was re-tweeted by a national organization.

I use my personal Twitter account and my business Twitter account (@demicooper) for different things, but both are valuable in different ways.

My personal account feeds Facebook and other social media sites. Of course I use it to post my thoughts, news or things I find interesting — with the full understanding that anything I post can affect my professional life. But the real value is that I use the accounts as channels for reading different types of information. It's a good way for me to partition business, creative and personal information so that it's a little easier to digest.

In the end, the best rule of thumb is not to post anything your mother wouldn't want to see. Or in this case, your colleagues. Rich's point about brandividuals is a good one - and posting a certain amount of personal information will help you seem like a real, living, breathing person and not just a marketing bot.

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About

This page contains a single entry from the blog posted on January 15, 2010 5:18 PM .

The previous post in this blog was That’s a Fine-Looking Surgical Team on that Billboard .

The next post in this blog is I'm Sick of Looking at Brochures .

Many more can be found on the main index page or by looking through the archives.

photo of Josh McColough

Josh McColough is the manager of public affairs at Advocate Condell Medical Center in Libertyville, Ill. He has been in health care marketing/PR for nearly eight years now. He's done everything from grow social media and web marketing programs to chase tardy hospital parade floats down residential streets while in flip-flops. McColough earned an MFA from the University of Iowa’s Nonfiction Writing Program and continues to write and teach English Composition at the College of Lake County part-time.

About the Pulse

How many ways can we describe The Pulse?
Oh, let us count the ways:

Professionally: Experiences and challenges of marketing a hospital from a healthcare marketing manager.

Honestly: Sometimes flawed and always harried advice from a healthcare marketing manager.

Post-Modern: This blog description is for The Pulse, which is by Josh McColough and relates mostly to healthcare marketing experiences at a community hospital.

Our favorite way: Tales of a healthcare nothing.

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