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3 reasons why #SXSH was a success

Editor's Note: Today's entry is a guest blog post from Reed Smith. He is the interactive media consultant for St. David's HealthCare in Austin, Texas.

There are a lot of hashtags on Twitter devoted to healthcare. So, imagine what would happen if pharam, hospitals, doctors, patients, students and agencies all came together to have one big conversation.

After careful planning, we all met at the Texas Hospital Association, right before South by Southwest. Called “Sharing, Exchanging, Social Health,” more than 75 people attended, with 300 participating virtually. Our hashtag, #sxsh was used 1,700 times.

So, what made it a success? Here are three reasons:

It was un-conferencesque

The conference featured Doug Ulman from Livestrong, Greg Matthews from Humana, and Marc Monseau from Johnson & Johnson. This gave the event structure, but we had plenty of time during the day for attendees to ask questions. We also had tracks about ePatients, providers, and Pharma.

Making new friends

We wanted hospital and pharma people to mix. The collaboration on the planning made it easy to network and to get to know each other. We were exposed to industries that don’t normally interact with each other. Now, we can use our new contacts as a way to develop something beneficial for the entire healthcare community.

Excitement about the future

New products, programs, and services can come from #sxsh. So, the next time a project comes up, we’ve got a whole new set of contacts to use for collaboration outside of the hospital industry.

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This page contains a single entry from the blog posted on March 25, 2010 6:49 PM .

The previous post in this blog was Nurses Shouldn’t Be Playing Farmville, but… .

The next post in this blog is Help patients understand healthcare reform .

Many more can be found on the main index page or by looking through the archives.

photo of Josh McColough

Josh McColough is the manager of public affairs at Advocate Condell Medical Center in Libertyville, Ill. He has been in health care marketing/PR for nearly eight years now. He's done everything from grow social media and web marketing programs to chase tardy hospital parade floats down residential streets while in flip-flops. McColough earned an MFA from the University of Iowa’s Nonfiction Writing Program and continues to write and teach English Composition at the College of Lake County part-time.

About the Pulse

How many ways can we describe The Pulse?
Oh, let us count the ways:

Professionally: Experiences and challenges of marketing a hospital from a healthcare marketing manager.

Honestly: Sometimes flawed and always harried advice from a healthcare marketing manager.

Post-Modern: This blog description is for The Pulse, which is by Josh McColough and relates mostly to healthcare marketing experiences at a community hospital.

Our favorite way: Tales of a healthcare nothing.

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