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October 2010 Archives

October 28, 2010 5:31 PM

Brighten your hospital walls without posters or flyers...

Taking the "institutional" feel out of hospitals isn't easy. Hospitals are not designed to be resorts. They are designed to function. "Decor" is a capital expense, and, as such, it usual consists of old, crappy furniture or framed pictures of the institution itself. Walls are bare, dinged or maybe even covered by flyers and posters.

No more!

Put on your HGTV hats, and check this out: This week, we formally introduced our new Cancer Care campaign, which included a face-lift for the walls in the center itself. It wasn't paint or wallpaper, but rather vinyl clings on a number of the walls that both introduced the branding and brightened up a center whose patients can really benefit from vibrant colors. Think "Fatheads" or wall stickers that your kids may have, only bigger and better.

But now comes the best part--all of the wall graphics (15 in total) were produced and installed for under $10,000. The effect: The first day they were installed, a patient receiving treatment said that the words and images were how she was "going to get through treatment."

Done and done.

Here are a few samples:

Cancer Center 006.jpg
Cancer Center 002.jpg
Cancer Center 003.jpg


October 15, 2010 4:53 PM

Our hospital's purely unintentional & coincidental ties to Obama...

About a year-and-a-half ago, our organization unveiled our new corporate logo. The circular mark represented a "new day in healthcare" that we thought our new hospital could help to usher in. Further, the sun rising over the lake was a nice tie-in to our geothermal lake on our new campus.

But it wasn't long after we introduced the new mark that we began receiving phone calls and e-mails from disgruntled community members who saw our logo as too closely aligned with President Obama's campaign logo. At first, I thought these were rare, isolated gripes. But they persisted. A few weeks ago, I received a voicemail from a gentleman who explained that he would "never, ever use [our] hospital because the logo looks like Obama's, and I do not support 'Obama-care.'"

Alrighty, then.

To be sure, gentle readers, our hospital is like Switzerland in the geography of politics. But it amazes me the reactions that people have to an image. And the extent that people will go to avoid supporting an image. I can only assume that these same disgruntled consumers stopped drinking Pepsi, dropped their AT&T service, or left Bank of America a long time ago.

Anyway, you be the judge:
ObamaLogo.jpg
Sherman Health circle mark.jpg

photo of Josh McColough

Josh McColough is the manager of public affairs at Advocate Condell Medical Center in Libertyville, Ill. He has been in health care marketing/PR for nearly eight years now. He's done everything from grow social media and web marketing programs to chase tardy hospital parade floats down residential streets while in flip-flops. McColough earned an MFA from the University of Iowa’s Nonfiction Writing Program and continues to write and teach English Composition at the College of Lake County part-time.

About the Pulse

How many ways can we describe The Pulse?
Oh, let us count the ways:

Professionally: Experiences and challenges of marketing a hospital from a healthcare marketing manager.

Honestly: Sometimes flawed and always harried advice from a healthcare marketing manager.

Post-Modern: This blog description is for The Pulse, which is by Josh McColough and relates mostly to healthcare marketing experiences at a community hospital.

Our favorite way: Tales of a healthcare nothing.

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