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Six tips for managing physician bloggers

Thumbnail image for Physician Bloggers.jpgOur hospital's medical staff falls into two categories:

One: Physicians who unplug their office phones when they want to send in a fax; when a carrier pigeon is unavailable.

Two: Physicians who live and die by their iPhones.

Among these physicians is a core group of younger docs who are dedicated to contributing to our hospital blogs. Especially our cardiovascular blog. So much so that we cartoon-ized our most popular cardiologist for his column Ask the Cardiologist.

As enthusiasm and interest in contributing to our blogs builds among our medical staff, so does the responsibility for managing them. Our marketing specialist, who manages the physician blog posts, has come up with six tips to help you help your physician bloggers:

Invite everyone. Offer all of your physicians the opportunity to contribute. Only a few will, but all should be asked.

Offer a brief orientation about blogging. Some physicians may be enamored with the concept of "blogging," but they may not know what a blog really is. Physicians should be prepared to answer and respond to questions from readers.

Inspire. Send links to recent medical news articles to get them thinking about potential blog topics that are popular with consumers.

Talk about the tone. While physicians might want to contribute to the Journal of the American Medical Association, be clear that the blog should be written for 5th graders--not medical residents

Say 'thank you.' Always remember to share the web stats with physicians. Discuss how the stats are presented, what it means, and how they might be able to drive traffic with future posts.

Avoid TMI. Physicians shouldn't use the blog to answer specific and personal medical questions about a patient, due to liability issues.

Do you have any tips you'd like to share?

Comments (3)

Physicians shouldn't use the blog to answer specific and personal medical questions about a patient, due to liability issues.

Thank you for your articles! Have you prepared Ugg Boots for this winter?I think everyone need to buy one ugg boots to through the cold winter.

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This page contains a single entry from the blog posted on April 13, 2011 4:59 PM .

The previous post in this blog was Physician billboards, revisited .

The next post in this blog is 4 CRM Myths...BUSTED! .

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photo of Josh McColough

Josh McColough is the manager of public affairs at Advocate Condell Medical Center in Libertyville, Ill. He has been in health care marketing/PR for nearly eight years now. He's done everything from grow social media and web marketing programs to chase tardy hospital parade floats down residential streets while in flip-flops. McColough earned an MFA from the University of Iowa’s Nonfiction Writing Program and continues to write and teach English Composition at the College of Lake County part-time.

About the Pulse

How many ways can we describe The Pulse?
Oh, let us count the ways:

Professionally: Experiences and challenges of marketing a hospital from a healthcare marketing manager.

Honestly: Sometimes flawed and always harried advice from a healthcare marketing manager.

Post-Modern: This blog description is for The Pulse, which is by Josh McColough and relates mostly to healthcare marketing experiences at a community hospital.

Our favorite way: Tales of a healthcare nothing.

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