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Is there an app for your hospital?

ICE App.jpgShortly after our hospital launched its mobile site, we considered how to expand on our new mobile presence. Creating an app felt like the logical next step. But an app for what?

The landscape of mobile healthcare apps is filled with all-in-one packages--the combination physician finder, health library, ER wait times, contact-us bundles. Which are nice, but feel just too...bundled. I wanted to do something unique to us and our hospital, but also unique in the world of healthcare apps.

I wanted to create something fun. Maybe like a hospital version of Angry Birds.

But a great interactive agency came up with an idea that we couldn't pass up. They developed an app that could save a patient's life.

I was surprised to learn there were no In Case of Emergency (ICE) apps available, despite the years that hospitals have campaigned for people to ICE their phones. If a person's phone is ICE'd, that means first responders have easy access to the person's emergency contact information.

So, we put a hospital version of Angry Birds on hold--at least for now. Instead, we launched an app that can conveniently stores ICE info on your iPhone's (and in June, Droid's) wallpaper. It also includes information about current medications, allergies, and a map to our hospital from wherever your phone is located. Awesome.

In case you are in need any further justification to take your health care organization mobile, the Pew Internet & American Life Project has been tracking trends in mobile health and presents these facts:


  • 85% [of adults] use a cell phone. Of those:

  • 17% of cell owners have used their phone to look up health or medical information and 29% of cell owners ages 18-29 have done such searches.

  • 9% of cell owners have software applications or "apps" on their phones that help them track or manage their health. Some 15% of those ages 18-29 have such apps.


We believe 100% of cell phone owners should ICE their phones. We're just happy to help make it easier.

Now, back to playing Angry Birds...

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This page contains a single entry from the blog posted on May 13, 2011 4:59 PM .

The previous post in this blog was 4 CRM Myths...BUSTED! .

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photo of Josh McColough

Josh McColough is the manager of public affairs at Advocate Condell Medical Center in Libertyville, Ill. He has been in health care marketing/PR for nearly eight years now. He's done everything from grow social media and web marketing programs to chase tardy hospital parade floats down residential streets while in flip-flops. McColough earned an MFA from the University of Iowa’s Nonfiction Writing Program and continues to write and teach English Composition at the College of Lake County part-time.

About the Pulse

How many ways can we describe The Pulse?
Oh, let us count the ways:

Professionally: Experiences and challenges of marketing a hospital from a healthcare marketing manager.

Honestly: Sometimes flawed and always harried advice from a healthcare marketing manager.

Post-Modern: This blog description is for The Pulse, which is by Josh McColough and relates mostly to healthcare marketing experiences at a community hospital.

Our favorite way: Tales of a healthcare nothing.

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